Refer a patient

• Name
• Address
• Date of Birth
• Phone (preferably mobile)
• Medicare number
• Language and interpreter (if required)

• Name of referring health practitioner
• Name and address of practice
• Practice contact details (phone and fax)
• Provider number
• Date of referral
• Referrer’s signature

To provide best practice care, a referral must contain relevant clinical information and the results of preliminary investigations.

Specific investigations required for referral for certain clinical conditions – shown in the following table.

We prefer named referrals for patients who:

• have already consulted with a specialist at Jean Hailes
• who express a preference for seeing a particular doctor.

Please note that any other specialist practising in that specialty might see the patient, even if a named referral is provided.

Your patient may be offered an appointment to see another specialist if:

• the named doctor is no longer accepting new patients
• there’s a lengthy waiting time for an appointment with that practitioner.

Open referrals can be addressed by specialty, such as:

• “Endocrinologist”
• “Gynaecologist”
• “Urogynaecologist”.

Unnamed referrals will be allocated the first available appointment after triage, which might expedite care.

Referrals that do not nominate a specialty may:

• be allocated an appointment with a GP specialist
• returned to the referring practitioner.