Review process
Our review process
This information has been reviewed by clinical experts and is based on the latest evidence.
Our content review process ensures our health information is accurate, trustworthy, current and useful.
We regularly check our information to make sure it reflects the latest clinical guidelines and key findings from large, reliable studies.
Where possible, we focus on Australian research to make our information more relevant locally.
Experts play a key role in reviewing our content. Clinicians at Jean Hailes check information for accuracy and real‑world relevance. These include GPs, gynaecologists, endocrinologists, psychologists and allied health professionals.
We also work with partner organisations, independent specialists and people with lived experience to make sure our content reflects both expert knowledge and the experiences of the community.
Appointment information
Appointments
This resource has undergone an evidence based summary performed by the Jean Hailes team.
You don’t need a referral if you want to see a:
- naturopath
- physiotherapist
- psychologist.
You can book an appointment with a women’s health GP without a referral.
A referral from your GP is recommended if:
- your medical history is complicated
- or you’ve recently had tests that might be relevant to why you want to see a GP at our clinic.
You can book your appointment:
- online using Quick Consult
- on the phone. Please call 03 9562 7555 to make an appointment.
New patients
If you’re new to the clinic and want to see an endocrinologist or gynaecologist, you’ll need a referral from your GP. Your GP must send this referral directly to our clinic.
Once we receive your referral, it will be medically reviewed (triaged) to:
- prioritise urgent cases
- match you with the most appropriate clinician.
We’ll contact you to arrange an appointment once the review is complete.
Existing patient following up on an existing health issue
If your last appointment was within the past 12 months:
- your original referral is still valid
- call 03 9562 7555 to book a follow-up appointment.
If your last appointment was more than 12 months ago:
- you’ll need a new referral from your GP. Your GP must send the referral to our clinic.
Existing patient with a new health issue
If you need to discuss a new health issue, your GP must send a new referral to our clinic.
Medicare requires this to ensure you receive timely care with a clinician best suited to your new health issue.
Some of our services are available through a quick online consult.
Simply send an online request and your GP will respond. This usually takes one business day.
