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Medical services

We offer many services at the Jean Hailes Medical Centres including women’s health checks, menopause, polycystic ovary syndrome (PCOS), endometriosis, gynaecological and hormone problems, colposcopies, pelvic pain, incontinence, depression, anxiety and sexual problems.

  • Menopause management
  • Hormone therapies
  • Women's Health Checks
  • Telehealth
  • Contraception
  • Naturopathy
  • Acupuncture
  • Assessment and management of polycystic ovary syndrome (PCOS), cardiovascular risks
  • Management of osteoporosis/osteopenia
  • Pelvic floor physiotherapy for incontinence, pelvic pain
  • Psychological Counselling - management of mood disorders such as anxiety and depression
  • Colposcopy
  • Nutritional dietary advice
  • Eating disorders
  • Menstrual problems
  • Endometriosis
  • Persistent pelvic pain
  • Vulval dysfunction
  • Preventative healthcare

How we charge

Your fees will be listed on your appointment letter. Please email the clinic at if you have questions about fees.

Communication policy

We will communicate with you by SMS or email about your appointment. We will not communicate any medical information via SMS or email.

Communication of test results

We will only contact patients via phone if the clinician thinks that the test results need further explanation. If you would like to follow up on your test results you will need to make another appointment.

How to request a prescription or referral

Please contact the Jean Hailes Medical Centre for information on whether you are eligible to get a prescription without returning to visit your doctor. A fee of $20.00 will be charged for repeat scripts and payment can be made over the phone using your credit card.

Complaints and feedback

We appreciate patient feedback and invite our patients to complete our short feedback survey. Complete the survey. If you would like to speak to our Clinical Operations Managers, phone 03 9562 7555 or email