The Jean Hailes PCOS Service is an interdisciplinary specialist service providing coordinated assessment and management of PCOS. Women with a confirmed diagnosis of PCOS will see an Endocrinologist and Dietitian and be referred on to additional specialists as required. The female Endocrinologists working at the service are prominent clinicians and researchers in the PCOS field and have a deep understanding of the challenges women with PCOS face.

The service does not specifically treat infertility, however, preconception advice and lifestyle intervention is provided and women will be referred on for specialist fertility services if required.

The service is generally provided over three appointments and is held at the Jean Hailes Medical Centre, 173 Carinish Road, Clayton, Vic (Contact and location).

Do you live remotely?

If your location makes it difficult to attend all aspects of the service please contact our PCOS Service team to discuss, as we may be able to offer some flexibility with the program for those who live rurally/remotely. Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

New Telehealth initiative

You may be eligible to access the Jean Hailes PCOS Service via the Australian Government’s new Telehealth consultation initiative. The Telehealth initiatives were released to enable people living in rural, remote or outer metropolitan areas to access specialist care via video conferencing services. 

To be eligible for this initiative, the location at which you conduct the video consultation must be considered ‘eligible’. To check your eligibility, visit  www.doctorconnect.gov.au/internet/otd/publishing.nsf/Content/locator#metro 

Note, additional fees may apply.

For more information regarding Telehealth consultations with Jean Hailes Specialists please contact Mandi Knowles, Practice Manager on (03) 9535 6719 or via email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

First Appointment

Prior to your first appointment you will be emailed web based questionnaires to complete. It is vital these are returned prior to your appointment. 

On your first appointment, you will:

• Have a 45 min. education session on PCOS
• Receive a comprehensive resource kit full of information on PCOS
• See your endocrinologist for a 45 min. appointment

Second Appointment

Your second appointment comprises:

• A 1.5 hr ‘lifestyle management’ session delivered by a Dietitian who specialises in PCOS.  At this session we will introduce insulin resistance and discuss healthy eating and activity guidelines, nutrition, and setting goals that work the best for you.
• A 20 min. endocrinologist review appointment where you will also finalise your management plan together.

Third Appointment

This is generally your final appointment with us and is vitally important to your ongoing emotional and physical wellbeing. 

• This 1.5 hr ‘lifestyle management’ session delivered by our Dietitian who specialises in PCOS, builds on the first session and looks at changing behaviours long term. This session will also discuss some of the emotional and body image issues that are frequently seen in women with PCOS. 

Fees Schedule

PCOS Clinic Fees as at 1 November 2012

Your total out of pocket expense after Medicare rebate is $255.35. However, full fees are payable on the day in accordance with the schedule below:

Depending on your individual requirements, your Endocrinologist may recommend an additional review appointment for you at 3-6 months. Additional charges will apply for this appointment.

Make an appointment

Before you make your appointment, you will need to have a GP Referral. Once you have your referral call our friendly Reception team on 03 9562 7555. If you do not have a GP, or wish to see one of our Women’s Health GPs to diagnose your PCOS or provide your referral, you can contact us on the number above to book in with one of our experienced GPs.

Further information

If you have any queries regarding the PCOS Service, you can contact the PCOS Service Team via email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

PCOS Service - Information for GPs

Content updated 1 November 2012